Why you should join us:
Are you a marketing professional looking to contribute to meaningful work in service of an iconic Canadian brand? Are you intrigued by loyalty and keen to help deliver a member experience that is positive and trustworthy?
Petro-Points Loyalty team members use their passion for all things loyalty to nurture and grow one of the top loyalty programs in Canada, for one of the largest retailers in Canada – we deliver value to hundreds of thousands of members each and every day. In this role, you will be responsible for developing and executing activities that support the Petro-Points program. You will collaborate with internal stakeholders to ensure our Petro-Points program is executed properly and achieving results, while making recommendations for adjustments to continually drive growth.
If you’re intrigued by the energy transformation and keeping Canadians moving in a lower carbon future, then this could be the opportunity for you! Every day you will be challenged to #LiveByTheLeaf. To learn more about us and the exciting things our Petro-Canada team is doing click here. To learn more about Petro-Points click here.
You will use your expertise to:
Act as a key contact for the Loyalty team on member-related issues/opportunities, enrollments, site reimbursements, fraud, systems and other critical operational activities
Collaborate, monitor and update Petro-Points targets with Retail Field Operations
Work with marketing communications to implement Petro-Points retail campaigns, and contribute as a key member on the cross-functional site campaign execution team
Liaise with multiple internal departments to deliver program requirements
Develop, review and analyze Petro-Points key performance measures
Work with IT team on identification, prioritization and timing of systems enhancements, upgrades and general maintenance
Collaborate with customer service to ensure there are robust processes in place for customer support scenario planning, handling, and escalations
We’d like to review your application if you have…
Must-haves (minimum requirements):
Three experience in a marketing, loyalty or corporate retail role
Bachelor’s degree in business, marketing or finance or a combination of education and related work experience
Dynamic interpersonal skills to build positive relationships
Excellent complex problem solving skills to accomplish shared goals and thrive on collaboration,
Motivation as a self-starter able to work in a fast-paced environment and ability to manage multiple projects
A strategic and business-mindset to seek trends in the data and look for the “so what”.
Proficient analytical and quantitative skills; detail oriented with excellent organizational skills
Ability to lead change, manage stakeholders effectively and display non-authoritative leadership skills
Adept business acumen with excellent communications skills: comfortable presenting to large groups, delivering honest feedback, and has confidence in both written and verbal presentation of information.
A passion about the loyalty industry and enthusiastic about rewarding Canadians
Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity
Marketing and loyalty marketing knowledge
Understanding of retail operating procedures
Working knowledge of marketing analytics, marketing automation and/or customer experience management platforms
Where you’ll be working, your work schedule, and other important information:
You will work primarily out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W., with some flexibility to work from home occasionally based on future guidelines
Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you.
We are Canada’s leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn’t safe, we don’t do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.
In addition to rewarding job opportunities, we offer an attractive employee package, including:
Competitive base salary, compensation programs, and an annual incentive program
Flexible benefits package
Rewarding pension and savings plans
Stay connected to us:
Follow us on LinkedIn, Facebook and Twitter for the latest job postings and news
Visit our Report on Sustainability to see our progress on a number of environmental, social and economic topics and what we’re doing to position our company for the future
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Read our Suncor Connections newsletter to see what we’re doing in the communities we live and work in
We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.
To apply for this job email your details to email@example.com.